Welcome to our Communication for CHWs course. This course focuses on recognizing how to communicate effectively with patients, emphasizing active listening, empathy, and patient-provider interactions.
After completing this course, you should have the ability to:
1. Recognize effective active listening techniques.
2. Recognize clear and effective verbal communication strategies.
3. Recognize effective non-verbal communication skills
4. Explain how to build trust and rapport with your patients.
5. Describe how empathy is used in patient communication.