Care Management Teams

Communication for CHWs (CHW-COMM-A)


Description

Welcome to our Communication for CHWs course. This course focuses on recognizing how to communicate effectively with patients, emphasizing active listening, empathy, and patient-provider interactions.

After completing this course, you should have the ability to:

1. Recognize effective active listening techniques.

2. Recognize clear and effective verbal communication strategies.

3. Recognize effective non-verbal communication skills

4. Explain how to build trust and rapport with your patients.

5. Describe how empathy is used in patient communication.

Content
  • eLearning Module
  • Communication for CHWs Assessment
  • Communication for CHWs Survey
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever